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Shipping And Return Policy

 

Shipping and Delivery

(Effective May 10, 2026)

We are pleased to offer delivery and setup on all orders within a 15-mile radius of our factory in Wingdale, NY for a flat rate of $99

Delivery Beyond 15 Miles

For orders beyond 15 miles, we provide affordable shipping options based on distance and order value:

      • Zone 1 (States: Connecticut, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont)

        • Orders under $1,800: $299 flat rate
        • Orders under $3,000: $399 flat rate
        • Orders under $5,000: $499 flat rate
        • Orders above $5,000: $599 flat rate

      • Zone 2 (States: Alabama, Arizona, Arkansas, California, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming)

        • Orders under $2,000: $399 flat rate
        • Orders above $2,000 will receive a custom delivery quote

Made to Order

Each piece is crafted just for you. Current lead times are 16-20 weeks, though these may vary based on specific conditions.

Continental USA Only

We deliver exclusively within the continental United States.

Returns / Cancellations

All orders are custom crafted and made to order in our factory in New York State. Because of this, we cannot accept returns at this time and do not issue refunds for delivered furniture.

Undelivered orders can be canceled with 20% cancelation fee. Refund needs to be approved and may take 2 to 10 business days to be processed.