Shipping Information
    • The freight company will deliver your shipment to the shipping address on the ground level. You will be responsible for unpacking, assembly and moving to your desired location. This is NOT a white glove service.
    • Shipping is calculated in the checkout process and is based on the product size and weight.
    • If you select Customer pick up option, NY sales tax will be added to your order. 

    Returns

    All orders are custom crafted and made to order in our factory in New York State. Because of this, we cannot accept returns at this time and do not issue refunds for delivered furniture.

    Undelivered orders can be canceled with 20% restocking and cancelation fee. Refund needs to be approved and may take 2 to 10 business days to be processed.